Quote Originally Posted by GAMEchief View Post
A) "Forgot Password?" screen. It'll send the password to his e-mail.
B) If they changed the e-mail, report it to Gaia. If he can prove he owned the account (e.g. send the password to original e-mail), they'll help him get it back.
C) Stop using weak passwords.
I agree with C). I use passwords from 20-35 characters.